Effective date: August 10, 2026
Arnold Gauge Company, Inc. (“Arnold Gauge,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit www.arnoldgauge.com, submit an inquiry or request, upload a file, or otherwise communicate with us through the website.
Scope
This Privacy Policy applies to personal information collected through this website and related website communications. It does not apply to third-party websites or services that have their own privacy policies.
Information We Collect
Information you provide
We may collect information that you choose to provide, including:
- Contact and business information, such as your name, company, email address, telephone number, and mailing address.
- Inquiry and service information, such as the subject and content of your message, quotation or service requests, application details, equipment information, and other information needed to respond.
- Files and technical materials, such as part prints, drawings, photographs, specifications, or other documents you upload. These files may contain personal information about you or others.
- Correspondence, including follow-up communications and any other information you voluntarily provide.
Please do not include Social Security numbers, financial-account information, health information, or other sensitive personal information in a website submission unless Arnold Gauge specifically requests it and provides appropriate instructions.
Information collected automatically
When you use the website, we and our service providers may automatically collect information such as your Internet Protocol (IP) address, browser and device type, operating system, referring page, pages viewed, links or features used, approximate location derived from IP address, dates and times of visits, and cookie or similar identifiers. We use this information to operate, secure, measure, and improve the website.
How We Use Information
We may use personal information to:
- respond to inquiries, prepare quotations, and communicate about products, services, repairs, employment inquiries, or business relationships;
- review files or technical materials you submit and provide requested support;
- operate, maintain, troubleshoot, secure, and improve the website and our business systems;
- understand website traffic and usage trends;
- detect and prevent spam, fraud, abuse, security incidents, and other harmful activity;
- maintain business records, enforce agreements, and protect our rights and the rights of others;
- comply with applicable law, legal process, and regulatory requirements; and
- carry out other purposes disclosed when information is collected or with your consent.
Cookies, Analytics, and Anti-Spam Services
The website and its service providers may use cookies, pixels, server logs, and similar technologies. These technologies support website functionality, security, analytics, and performance.
- Google Analytics: We use Google Analytics, implemented through MonsterInsights, to understand website visits and interactions. Google Analytics may collect device and browser information, page and referral information, approximate location, usage events, and identifiers stored in cookies.
- Jetpack Stats: We use Jetpack Stats, provided by Automattic, to measure website traffic and usage. Jetpack may process information such as IP address, device and browser information, referring and visited pages, timestamps, language, and country.
- Google reCAPTCHA: Our forms use Google reCAPTCHA to reduce spam and abuse. Use of reCAPTCHA is subject to the Google Privacy Policy and Google Terms of Service.
Most browsers let you delete or block cookies. Blocking cookies or scripts may affect website functionality. Google also provides a Google Analytics opt-out browser add-on. The website does not currently respond to browser “Do Not Track” signals because there is no uniform industry standard for those signals.
How We Disclose Information
We may disclose personal information:
- to service providers that support website hosting, maintenance, security, analytics, anti-spam, form processing, email delivery, file handling, and other business operations;
- to professional advisers, distributors, representatives, or other business partners when reasonably necessary to respond to your request or support a business relationship;
- when required by law, legal process, or a government request, or when reasonably necessary to protect rights, safety, property, or the integrity of our services;
- in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction; and
- for another purpose disclosed to you or with your consent.
Arnold Gauge does not sell personal information for money.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to requests, maintaining business and transaction records, meeting legal or contractual obligations, resolving disputes, and protecting our rights. Retention periods vary based on the type and sensitivity of the information, the purpose for which it was collected, and applicable legal requirements. Information may remain in routine backups for a limited period after it is removed from active systems.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Please use care when deciding what information to send online.
Your Privacy Choices and Rights
Depending on where you live and subject to applicable exceptions, you may have the right to request access to, correction of, deletion of, or a copy of your personal information; to object to or restrict certain processing; to withdraw consent; or to appeal a decision regarding a privacy request. You may also have the right to opt out of certain sales, sharing, or targeted advertising if those activities apply.
To submit a privacy request, email info@arnoldgauge.com with the subject line “Privacy Request,” or contact us using the information below. We may need to verify your identity and authority before completing a request. We will respond as required by applicable law and will not unlawfully discriminate against you for exercising a privacy right.
Information for Visitors Outside the United States
Arnold Gauge is located in the United States, and personal information may be processed in the United States and other countries where our service providers operate. Privacy laws in those countries may differ from the laws where you live.
If European Economic Area, United Kingdom, or Swiss data-protection law applies to our processing, Arnold Gauge Company, Inc. is the controller. Depending on the circumstances, we process personal information to take steps at your request or perform a contract, to comply with legal obligations, with your consent, or for legitimate interests such as responding to business inquiries, securing and improving the website, and protecting our rights. You may have the right to lodge a complaint with your local data-protection authority.
Children’s Privacy
The website is intended for business and industrial audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website. If you believe a child has provided personal information, please contact us so we can review the matter and take appropriate action.
Third-Party Links
The website may link to third-party websites or services. Their privacy practices are governed by their own policies, and Arnold Gauge is not responsible for those practices.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, technology, services, or legal requirements. We will post the revised policy on this page and update the effective date. Material changes may be communicated in another appropriate manner when required by law.
Contact Us
Arnold Gauge Company, Inc.
9823 Harwood Ct.
West Chester, Ohio 45014-7588
Email: info@arnoldgauge.com
Phone: 800-942-4243